Privacy Policy
We understand the importance of protecting your personal data, which is why we only collect and process the information necessary to conduct our activities. When processing personal data, we adhere to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal requirements governing the processing and protection of personal data. We acknowledge and respect every individual’s right to privacy when visiting our website; this Privacy Policy provides information on how your personal data is processed.
Your personal data is managed by UAB "Sportpoint", company code: 303035753, address: J. Jasinskio g. 14A, Vilnius, email: [email protected], Tel.: +370 616 85333 (hereinafter – the Company).
What Information Do We Collect About You?
We collect the following information to help improve and protect the services we provide to you:
1. Identifying Information
- When you use our services, we collect certain identifying details:
- For website registration purposes, we collect your first name, last name, residential address, email address, and phone number.
- For the purchase of products (shopping) via our website, we collect your first name, last name, residential address, delivery address (if different from your residential address), email address, and phone number.
- For registering for a foot test (to determine the most suitable sports shoes), we collect your first name, last name, email address, mobile phone number, and your preferred appointment time.
- For direct marketing purposes, we process your first name, last name, email address, and phone number.
2. Usage Data
We may also collect information provided by your browser when you visit our website or access it via a mobile device. This may include your IP address, browser and device type, information about websites you visited previously, and other device-related identifiers.
3. Cookie Data
Our website uses cookies to track activity and store certain information. More details can be found in our Cookie Policy.
For What Purposes Do We Collect Personal Data?
We collect personal data on our website for the following purposes:
- For registration (creating a user account) on the website.
- To provide products and other services purchased via the website.
- For foot test registration (selecting suitable sports shoes).
- For direct marketing purposes (if you consent to receive direct marketing, you agree that we may send you tailored offers, news about our services, event updates, promotions, or other information, and we may also ask for your feedback regarding our services).
- For business analytics and statistical analysis, as well as general studies that help us improve and enhance our services.
- To resolve technical issues and prevent their recurrence.
Where Do We Obtain Your Personal Data?
Your personal data is obtained from the information you provide to the Company through our website. You ensure that you provide the Company with accurate and correct personal data and that you do not provide data belonging to third parties.
Legal Grounds for Processing Personal Data
The personal data you provide is processed only on the legal grounds established by law and for the purposes for which the data was collected:
- For registration on the website, as well as for product purchases, your data is processed to fulfill a contract to which you are a party or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the GDPR), i.e. data is processed in order to provide you with our services.
- For foot test registration (selecting suitable sports shoes), your data is processed based on the legitimate interests of the Company (Article 6(1)(f) of the GDPR); the Company has a legitimate interest in registering your chosen appointment time for a visit to our store.
- For direct marketing purposes, your data is processed based on your consent (Article 6(1)(a) of the GDPR), i.e. by ticking the consent box for direct marketing or subscribing to our newsletter.
To Whom Do We Provide Your Personal Data?
For the processing of personal data, the Company may engage data processors who process data on the Company’s behalf (e.g., companies providing cloud server rental and related services, IT infrastructure maintenance companies, marketing service providers, etc.). These data processors operate strictly according to the Company’s instructions and legal requirements.
Your personal data (such as your first name, last name, and phone number) may also be provided to courier services to facilitate the delivery of your orders.
Your personal data is not transferred to any third country or international organization. We process and store your personal data within the European Union (EU) or the European Economic Area (EEA).
How Long Do We Retain Your Personal Data?
Your personal data is retained only for as long as necessary to fulfill the purposes of processing and/or as required by law. The retention period depends on the specific purpose and legal grounds for data processing:
- Data provided during registration (user account creation) is stored for 1 year from your last login.
- For products purchased via the website, your personal data is stored for 10 years from the day the service is provided.
- Personal data for direct marketing purposes is processed for 5 years from the date of consent or until you withdraw consent.
- Other data provided through the website is processed for 1 year from your last correspondence with us.
Your Rights
- Right of Access: You have the right to access your personal data, including the right to obtain a copy of your personal data.
- Right to Rectification: You have the right to request that we correct any inaccurate personal data.
- Right to Erasure: You have the right to request that we delete your personal data (“right to be forgotten”).
- Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
- Right to Data Portability: You have the right to request that your personal data be transferred to another entity.
- Right to Object: You have the right to object to the processing of your personal data.
- Right to Withdraw Consent: If you have consented to the processing of your personal data for direct marketing, you have the right to withdraw that consent at any time (by sending an email to [email protected] or calling +370 616 85333; if you receive an SMS or newsletter, you can unsubscribe using the provided link).
Please note that withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
You also have the right to lodge a complaint with the State Data Protection Inspectorate (more information at www.ada.lt) if you believe your personal data is not being processed in compliance with applicable data protection laws.
To exercise these rights, please submit your request in writing in a manner that allows us to verify your identity.
All communications regarding personal data processing should be sent to [email protected] or by mail to:
Sportpoint Store,
J. Jasinskio g. 14A,
Vilnius 01112
Lithuania
We will respond in the same form in which we received your request or complaint, and no later than one month after receipt (this period may be extended by an additional two months in certain cases).
Validity and Changes
This Privacy Policy is effective as of June 21, 2019. Any changes to the Privacy Policy will be announced on our website, along with the updated date.
Video Surveillance Privacy Policy
Updated: June 21, 2019
UAB "Sportpoint", company code: 303035753, address: J. Jasinskio g. 14A, Vilnius, email: [email protected], Tel: +370 616 85333 (hereinafter – the Company) provides this Video Surveillance Privacy Policy to explain how we process your personal data in connection with video surveillance carried out at the Company's store, located at J. Jasinskio g. 14A, Vilnius.
What Information and for What Purposes Do We Collect?
To ensure the protection of individuals and the Company’s assets or other legal interests, and to obtain evidence in case of criminal activity, the Company collects your image and associated video recordings.
Legal Grounds for Processing Video Data
Your video data is processed only on the legal grounds established by law and solely for the purposes for which it was collected, i.e. to protect the assets of the Company and/or third parties (in accordance with Article 6(1)(f) of the GDPR). Video surveillance in the Company’s premises is conducted solely to safeguard the property of the Company and/or third parties.
To Whom Do We Provide Your Video Data?
For video data processing, the Company may use data processors who process data on its behalf (e.g., companies providing cloud and server rental services that store your video data, IT maintenance companies that may have access to your personal data, etc.). These processors act only in accordance with the Company’s instructions and legal requirements.
Your video data is not transferred to any third country or international organization. We process and store your video data within the European Union (EU) or the European Economic Area (EEA).
How Long Do We Retain Video Data?
Video recordings are retained for 7 days, except in cases where they must be stored longer for investigative purposes.
Your Rights
- Right of Access: You have the right to access your personal data, including obtaining a copy.
- Right to Erasure: You have the right to request the deletion of your personal data (“right to be forgotten”).
- Right to Restrict Processing: You have the right to request a limitation on the processing of your personal data.
- Right to Data Portability: You have the right to have your personal data transferred to another entity.
- Right to Object: You have the right to object to the processing of your personal data.
You also have the right to lodge a complaint with the State Data Protection Inspectorate (more information at www.ada.lt) if you believe your personal data is processed in violation of applicable data protection laws. To exercise these rights, please submit a written request that enables us to verify your identity.
Changes
From time to time, we may modify or update this policy. Changes will be announced on our website along with the updated policy date.
Contact Us
UAB "Sportpoint"
Email: [email protected]
Tel: +370 616 85333
This English translation reflects our commitment to clarity and transparency regarding the processing of your personal data. If you have any questions or require further details, please feel free to contact us.